Terms & Conditions

1. General: These Terms & Conditions govern your use of the Ontomeel website and the purchase of products offered through our A Premium bookstore. We reserve the right to update, modify, or replace these terms at any time. Any changes will be effective immediately upon posting on this page.

2. Products and Availability: Ontomeel strives to ensure that all books and products displayed on the website are accurately described and available for purchase. However, product availability is subject to change without notice, and we reserve the right to limit quantities or discontinue products at our sole discretion.

3. Pricing and Payment: All prices displayed on the Ontomeel website are subject to change without notice. Payment must be completed before orders are processed and dispatched. While we strive for pricing accuracy, Ontomeel reserves the right to cancel or adjust any order affected by pricing errors and will notify customers accordingly.

4. Orders: By placing an order, you make an offer to purchase products from Ontomeel. We reserve the right to accept or reject any order for any reason, including product unavailability, payment issues, or suspected fraudulent activity. Once your order is confirmed, you will receive an email acknowledging receipt of your order.

5. Shipping and Delivery: We will make reasonable efforts to process and deliver orders within the estimated timeframe (Inside Dhaka - 5 days & Outside Dhaka - 10 days). Delivery times may vary depending on location and courier services. Ontomeel is not responsible for delays caused by circumstances beyond our control.

6. Returns and Refunds: Returns and refunds are subject to our Return & Refund Policy. Customers are encouraged to review the policy before making a purchase.

7. Intellectual Property: All content available on the Ontomeel website, including but not limited to text, graphics, logos, images, icons, website design, and software, is the property of Ontomeel or its content providers and is protected by applicable copyright and intellectual property laws. You may not copy, reproduce, distribute, modify, or exploit any content from this website without prior written permission.

8. User Conduct: You agree to use the Ontomeel website responsibly and lawfully. Users must not engage in any activity that violates applicable laws or regulations, provide false, inaccurate, or misleading information, interfere with the website's operation, security, or functionality, or attempt to gain unauthorized access to any part of the website, its servers, databases, or related systems. Any misuse of the website may result in the suspension or termination of access and, where applicable, legal action.

9. Limitation of Liability: To the fullest extent permitted by applicable law, Ontomeel shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the website or any products purchased through it.

10. Privacy: Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Third-Party Links: Our website may contain links to third-party websites for your convenience. Ontomeel does not endorse and is not responsible for the content, policies, or practices of such websites.

12. Governing Law: These Terms & Conditions shall be governed by and construed in accordance with the applicable laws of the jurisdiction in which Ontomeel operates, without regard to conflict of law principles.